The KUA Good Neighbor Program provides emergency utility bill payment assistance to individuals and families in Kissimmee facing a temporary financial crisis. The program is funded by customers who round up their bills, donations, and KUA’s dollar-for-dollar match on all donations.

STEP 1

Apply on-line Using a Computer, Tablet or Smartphone. BEFORE YOU APPLY, make sure the following items are saved to your computer, tablet, or smartphone. If you are using a smartphone or tablet you can take pictures of these items as you go. Without these items, you will not be able to complete the application

• This application is only for the KUA Good Neighbor Program
• Please do not apply if you have received KUA Good Neighbor Assistance within one year
• Social Security Cards for everyone in the Household
• ID for all adults 18 years of age & over (ex: Driver’s License, State ID, Passport)
• Birth Certificates for anyone under 18 years of age
• Utility bill (your name must be on the bill)
• Proof of Household Income for all household members
  • Last 4 weeks of pay stubs and/or
  • Unemployment letter and/or
  • Child support Documents and/or
  • Government assistance award letter (SSI or SSDI)
• !!! IMPORTANT !!! Any adult (18 & over) without proof of income must complete a self-declaration form
  • Click the button below to open the self-declaration form and fill it out (FOR EVERY ADULT with NO INCOME.) You will need to save it to your computer, tablet, or smartphone.

You may be eligible if:

• You are an KUA Customer. KUA Good Neighbor Funds cannot be applied to other utility vendors
• Your Household is at or below 200% of the Federal Poverty Level (see chart).
• You have a past due utility bill or been recently disconnected (for crisis assistance only).
• Households can only receive assistance once in a calander year