The Osceola Council on Aging Board of Directors and Administrative Staff would like to thank our staff for your tireless work and dedication to our seniors, disabled adults, and the needy families of Osceola County.  The OCOA is comprised of an amazing group of dedicated people who make a difference, on a daily basis, for the individuals of the Osceola community.  2020 was a year filled with challenges for each of us, our families, our community, and our staff. 

As we move through this Pandemic, we are planning well ahead for 2021; we positively look forward with the Spirit of Hope shining through all of us.  Wishing you all the best this year and always.

On behalf of our seniors, THANK YOU from the Council on Aging for your generosity and caring.


Wendy Ford
Osceola Council on Aging

Contact a SHINE Volunteer with your Medicare Questions

Due to the delicate nature of the services we provide, the clients we serve, our unique volunteer corps., and staff, the decision has been made to cancel all SHINE/SMP participation in in-person counseling until further notice. SHINE volunteers and staff will continue to provide counseling services, but they will be conducted over-the-phone. This will allow us to continue to provide services to those who need us, in a way that ensures the safety of our volunteers, clients, and local staff.

To learn more, speak with a local Medicare counselor provided to you by the Florida Department of Elder Affairs’ SHINE Program.  For assistance, contact the Elder Helpline at 1-800-963-5337, or visit